Personally Vested.
Individually Dedicated.

The Advanced Benefits team is a group of smart, passionate professionals who understand that the success of a business and its employees depends on the health of key elements within human wellbeing. It’s our values that drive our mission for improving businesses and improving lives.

Our pursuit of knowledge allows us to better understand and serve our clients. We focus on delivering innovate products and programs that lead the way and exceed expectations. Above all else, we believe in doing the right thing for your business and employees. We think it’s a big part of why our average team tenure is over seven years.

At work and at home, we are committed to improving life for our clients, their employees, and the communities in which we live and work.

Mark Fisher
CEO & President

    Mark Fisher is the CEO, President and founder of Advanced Benefits and started the company from his basement in 1993. Today he manages client relationships, oversees business operations, and is chief visionary for the company. Mark combines his passion for people with his deep industry experience and knowledge to provide client partners with a trusted advisor in all matters of human- capital management.

    Certifications, Education, Licenses, and Related Organizations

    • PPACA Certified
    • Licensed Life and Disability Producer in Idaho and WA
    • HRNNI President
    • Leadership CDA Graduate
    • Health Rosetta Practitioner

    Hobbies, Interests, and Family

    Mark enjoys the great outdoors throughout the year while biking, camping and skiing, but is also a lover of home improvement projects. With a firm handshake he has an interest in politics. Mark spends time attending church and traveling as well. Above all else, Mark’s greatest love is his family.

    Spirit Animal

    My spirit animal is a goose. They are defined by their connection to family. The goose totem animal is defined by its connection to the family. People with the goose totem animal tend to feel a very strong calling to start a family and watch it grow. The goose totem animal treasures its legacy and the opportunity to take wisdom from its elders and share that wisdom with future generations. Also, the phrase “Goose Bumps” means something new and spectacular is about to happen. Be prepared to be amazed!

    Jean-Paul “JP” Dupin
    Chief Strategy Officer

      Jéan-Paul, more widely known as “JP”, is our Chief Strategy Officer. He oversees management of all large group clients while specializing in areas of Self-Funding, alternative funding arrangements, underwriting analysis, and project management. JP is the architect and consultant of Petra Community Care, and has pioneered various cost-reducing programs for area employers for over 20 years.

      Certifications, Education, Licenses, and Related Organizations

      • NAHU PPACA Certified
      • Past President and Board Member United Way of Kootenai County
      • Coeur d’Alene Leadership Class of 2012

      Hobbies, Interests, and Family

      JP is an athlete for all seasons. He loves downhill skiing, motocross racing, Baja-desert racing, camping, boating, and sharing the beauty that North Idaho offers with his children. JP also has a longtime interest in saltwater-aquarium husbandry, along with firearm safety and marksmanship.

      Favorite Quote

      “Life’s journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out shouting, WOW, what a ride!!!!”

      –  Hunter S. Thompson

      Who is Your Most Inspiring Role Model?

      Jesus Christ

      What is Your Greatest Accomplishment?

       “Being a father to my kids!”

      What is your Spirit Animal?

      My spirit animal is a dolphin. They are highly intelligent mammals that are family orientated and fly through the beauty of the ocean while balancing fun and the survival of life!

      Chris Keim, MBA
      Chief Operations Officer

        Chris manages client relationships and assists in day-to-day operations of the company. He has a passion for client-centered service and is committed to executing strategic plans for his clients and the firm alike.

        Certifications, Education, Licenses, and Related Organizations

        • Bachelors in Business Administration, Lewis Clark State College
        • Executive MBA, University of Idaho
        • PPACA Certified Professional
        • National Association of Health Underwriters 2013
        • President of Post Falls Rotary Club 2013

        Hobbies, Interests, and Family

        Chris is an avid Seahawks and Mariners fan, but he also likes to get into the action himself. He participates in marathons, triathlons, and mud runs throughout the Inland Northwest. His favorite thing to do?  “Anything with my wife and 3 beautiful daughters!”

        Favorite Quote

        “None of us is as smart as all of us.”

        – Japanese Proverb

        Who is Your Most Inspiring Role Model?

        Mahatma Gandhi, Albert Einstein, Franklin D Roosevelt, Mike Krzyzewski, Walter Payton, and John Wooden.

        What is Your Greatest Accomplishment?

        Being a father is my greatest accomplishment. I am proud of a lot of things in my life, but I’m proudest most of being a father and being there for my children.

        What is your Spirit Animal?

        I am a duck. Ducks are very adaptable. They do well in the air, on land, and in water. When they are swimming in the water, their legs are actively working but you would never know by their composure.

        Kerri Straw, MBA
        VP of HR Services

        A results-oriented and hands-on professional with expertise as a service leader and partner capable of creating and maintaining a high-performance culture aligned to a company’s business strategy. Kerri provides the leadership and functional expertise to develop and execute human resource strategies for clients within a full range of industries. Her focus is helping businesses build better strategies for talent acquisition, compensation, benefits, performance management, employee relations, training and development, onboarding, policies and procedures, and legal compliance. Kerri directs and oversees a team of human resource professionals who also provide human capital management expertise on a consulting or project base.  With a high emphasis on practices and guidance in employee diversity, equity, and inclusion, Kerri and her team support clients located throughout the United States.

        Certifications, Education, Licenses, and Related Organizations

        • Licensed Producer, Life/Disability
        • PHR
        • SHRM-CP
        • Idaho Notary
        • HIPAA Privacy and Security Certified
        • Bachelor of Science, Human Resource Management, Capella University
        • Masters of Business Administration, Human Resource Management, Capella University

        Hobbies, Interests & Family

        Kerri enjoys a variety of outdoor activities, including garden, cycling, motorcycle riding, as well as camping and hiking.

        Favorite Quote

        “Great things in business are never done by one person. They’re done by a team of people.”

        – Steve Jobs

        Who is Your Most Inspiring Role Model?

        I can’t name just one. I have had many people over the course of my career who gave me sound advice and put their faith in me, even when I didn’t have it in myself.

        What is Your Greatest Accomplishment?

        I have helped start two different businesses and find great satisfaction in seeing how they have grown to date.

        What is your Spirit Animal?

        I have always related to the Tiger. Tigers stand for strength, power, courage, and ambition. They can represent a symbolic release of fears and standing for truth, justice, and integrity

        Kelsey Moen
        VP of Operations

        As the VP of Operations for Advanced Benefits, Kelsey is the glue that holds us all together. Kelsey has been with Advanced Benefits since 2013, and oversees our organizational processes and improvements. She manages all aspects of operations within our walls, from creating and deploying strategic initiatives to helping our team if technology goes awry.

        Certifications, Education, Licenses, and Related Organizations

        • Licensed Health and Life Insurance Agent
        • Certified COBRA Administrator
        • Society for Human Resource Management – Certified Professional
        • Consumer-Directed Health Care Certification
        • Social Media Director for Human Resources Network of North Idaho
        • Leadership Committee Member for Coeur d’Alene Chamber of Commerce
        • Graduate of Leadership CDA Class of 2016 and Advanced Leadership CDA Class of 2018
        • Kootenai County Top 30 Under 40 Recipient 2018

        Hobbies, Interests, and Family

        Boymom of three amazing boys and one bonus daughter. Having a range of kiddos from age 18-6 keeps things interesting. Whether it is running between play dates or getting the oldest ready for graduation you will almost always find me taxing a kid or two around. I have been with my husband since 2011 and fun fact, we dated back in high school before he went off to the Marine’s. I am a crafter of all the things from t-shirts, decals, to custom tumblers. Any chance I can you will find me outdoors! Visiting the Ocean or driving my Jeep are my happy places. Bonus if I get to drive my Jeep at the Ocean!

        Favorite Quote

        “A little thought, a little consideration, makes all the difference.

        – Winnie the Pooh

        Who is Your Most Inspiring Role Model?

        My Mom. Not only did she raise three boys, she then decided that they wanted to adopt me into the family after all the boys were already teenagers. She is so incredibly strong. She is a woman who strives to live her life in God’s image every day and even when faced with a cancer battle, she held her head high and faced the battle with grace and compassion. She is truly an amazing woman.

        What is Your Greatest Accomplishment?

        By far my boys. Becoming a mom at a young age was intimidating, but above all I knew that as long as I could help raise kind humans to go out into the world, I was making a worthwhile contribution. They push me to be better every single day and I am so proud of who they are becoming.

        What is your Spirit Animal?

        My spirit animal is an Eagle. Eagles can represent loyalty and devotion, freedom and independence, truth and honor, and foresight and awareness, all things that resonate with me.

        Arwyn Robinson
        Director of Marketing

          As the Director of Marketing for Advanced Benefits, Arwyn handles all things marketing, internal and external communications, social media, content creation, graphic design, and event coordination. She also serves as the Small Business Specialist, serving small business clients with their employee benefits needs. Arwyn has been in the insurance industry since 2012 and enjoys the challenge that the ever-changing landscape has to offer.

          Certifications, Education, Licenses and Related Organizations

          • Bachelors of Science in Business Administration
          • Certified Self-Funding Specialist
          • Licensed Agent for Life and Disability/Health Insurance
          • Kootenai County Top 30 Under 40 Award Recipient
          • Society for Human Resource Management – Certified Professional
          • Board Member with the United Way of North Idaho

          Hobbies, Interests, and Family

          When not at work, Arwyn enjoys playing video games and Dungeons & Dragons with her friends, adventuring with her husband across the globe, or quiet nights at home with her rambunctious Golden Doodle, Maverick, and her Cavapoo, Penny. She also aspires to be the “cool aunt” to her niece and nephew.

          Favorite Quote

          If a situation seems simple, you probably don’t have enough information.

          –  Unknown

          Who is your Most Inspiring Role Model?

          I think it’s important to remember that, like us, our role models are only human. They are just as capable of making mistakes as we are. My role models are those in my life who I see make mistakes, but use the experience as an opportunity to learn, grow, and become a stronger, more capable person.

          What is your Greatest Accomplishment?

          Finishing my bachelor’s degree. My mom homeschooled all four of her daughters and it was a dream of hers that all her children graduate college. I ended up going to work right out of high school since it was the height of the recession and signing up for a bunch of student loans didn’t seem like a wise move at the time. I went back to school in my late twenties and earned my degree several years after my mom passed away. I’ll always be a little sad that she wasn’t there to see me graduate, but I’m hopeful that she is proud of me wherever she might be.

          What is your Spirit Animal?

          My spirit animal is a hedgehog. They might seem intimidating at first with their prickly exterior (not to be confused with a porcupine!) and their crusty demeanor, but if you get to know them and they grow comfortable around you they open up and let you put their warm fuzzy stomach which is SO worth it. As an introvert, I feel like a hedgehog represents my process of meeting new people, getting to know them better, and growing comfortable around them.

          Courtney Schwagler
          Director of Health Strategy

            Bending the health-care benefits cost curve is Courtney’s primary focus. As a registered dietitian, Courtney’s view point mixes clinical and practical application. The clinical aspect includes data analytics, identifying a company’s gaps in care and opportunities for savings. She then balances this with the practicality of what works for the client’s current or evolving company culture. Courtney helps lead employee education and launch wellness initiatives for happier, healthier and more engaged members.

            Certifications, Education, Licenses, and Related Organizations

            • Bachelor of Science in Nutrition; Minor in Kinesiology, Arizona State University
            • National Association of Health Underwriters (NAHU) Health Care Reform Certification
            • Life and Disability Resident Producer, Licensed in Idaho
            • Member of American Dietetics Association

            Hobbies, Interests, and Family

            Courtney’s positive energy and zest for changing lives is literally in motion for her personally. She is an 8-time Ironman finisher and travels with her husband, Mike, to play some of the greatest golf courses around the world. She is always looking to spend time with her family and seeking running / hiking adventures with Kobe, their energetic Vizsla!

            Favorite Quote

            “Consider it pure joy, my brethren, whenever you face trials of many kinds, because you know that the testing of your faith produces perseverance. Let perseverance finish its work so that you may be mature and complete, not lacking anything.”

            – James 1: 2-4

            Who is Your Most Inspiring Role Model?

            My grandparents. Both sides have demonstrated a beautiful harmony of love, discipline, perseverance, faith, and influence, all of which has trickled down to subsequent generations.

            What is Your Greatest Accomplishment?

            It’s a work in progress, but I am continually attempting to live a purpose-driven life.

            What is your Spirit Animal?

            My spirit animal is a deer. Deer can symbolize instincts, intuition, speed, agility, grace, gentleness, and devotion.

            Katie Schreiber
            Sr. HR Consultant

            With a background in human resources, training, and employee benefits, Katie provides expert advice, guidance and consultation to managers and supervisors in a diverse range of areas, including: performance management, just cause principles, internal investigation procedures, disciplinary actions, conflict resolution, classification and compensation, diversity issues, layoff process, reasonable accommodation and leave of absence.

            Certifications, Education, Licenses, and Related Organizations

            • Bachelor of Science, Business w/ emphasis in Human Resources, Western Governors
            • SHRM-CP, Society of Human Resources
            • Health & Disability Insurance License, State of Idaho
            • Human Resources Certificate, North Idaho College
            • Human Resources Network of North Idaho, President
            • Coeur d’Alene Chamber, Board Member
            • Coeur d’Alene Rotary, Chair and Member
            • Kootenai County Police and Fire Memorial Foundation, Director
            • The Lady d’Alenes, Founder

            Hobbies, Interests & Family

            I’ve cherished being a Mom for the majority of my adult life and have chosen to be involved in as most every aspects of my girls’ lives. They are both student athletes and keep me busy when I am not working.  As they have grown in their independence, I found myself discovering interests like camping, boating, hiking, relaxing, reading a book, listening to soft music, or working out in some way.  While I LOVE LOVE LOVE being a Momma Bear, self-discovery has also been pretty cool.

            Favorite Quote

            My sister found something in my Dad’s belongings, which has become my favorite quote:

            “Be humble in your confidence; yet courageous in your character.

            – Melanie Koulouris

            It was such a resemblance of who our Dad was that we decided to place it on his headstone and has since become my most favorite quote and life guide.

            Who is Your Most Inspiring Role Model?

            My Sister.  When one thinks of the story of The Butterfly, if we were to see that enacted as a human, it would be my the story of my Sister.  She is a SURVIVOR and THE MOST INSPIRING individual I know.

            What is Your Greatest Accomplishment?

            Hands down being the Mom of two successfully thriving daughters.  They are confident, intelligent, athletic, and moral.  I am blessed that I was chosen to be their Mom and I delight in both of them.

            What is your Spirit Animal?

            My spirit animal is a whale. Whales can symbolize magnificence, communication, music, protection, gratitude, wisdom, and transformation.

            James Perkinson
            Account Executive

              As an Account Executive for Advanced Benefits, James specializes in benefits for dynamic, large employers. He leads implementation, onboarding, process development, and training. He enjoys engaging with employers to help maximize employee participation in benefits to develop happy and healthy employees. James has been in the insurance industry since 2008 with experience ranging from personal and financial to now group benefits. He is very passionate about the changes our groups are making in the healthcare industry.

              Certifications, Education, Licenses, and Related Organizations

              • Graduate of North Idaho College and University of Idaho
              • Licensed Agent for Property, Casualty, Life, and Health insurance, Series 7 and 66
              • Registered Employee Benefits Consultant through NAHU
              • Certified Self-Funded Specialist through HCAA
              • Member of Kootenai County Young Professionals, Coeur Group, Jobs and Action Committee

              Hobbies, Interests, and Family

              James enjoys being active and outdoors. He has completed several local triathlons and a few Spartan Sprint races. He also enjoys being active in the community with volunteer projects.

              Favorite Quote

              “Be the change you wish to see in the world.”

              – Mahatma Ghandi

              Who is Your Most Inspiring Role Model?

              Steve Jobs

              What is Your Greatest Accomplishment?

              I am the first person in my family to graduate with a bachelor’s degree.

              What is your Spirit Animal?

              My spirit animal is a chameleon because of their ability to adapt to various environments

              Macaela Brockett
              Account Executive

                Macaela has a strong background in employee benefits through previous work experience in HR. She has a degree in business management and human resources, and has her PHR which helps with many aspects of the account executive position. As an account executive, she is a main point of contact for assisting groups and organizations of all sizes to make sense of their health insurance benefits and services. Macaela regularly leads renewal and annual meetings with her groups. She thoroughly enjoys the collaboration between AB and their clients to better improve their business and the lives of their employees.

                Certifications, Education, Licenses, and Related Organizations

                • Licensed Agent for Life and Disability/Health insurance
                • Registered Employee Benefits Consultant – NAHU
                • Bachelors of Science in Management/HR/Marketing, Minor in Communication
                • Professional in Human Resources (PHR)

                Hobbies, Interests, and Family

                Most of Macaela’s time spent is caring for the tiny humans who call her, “Mommy.” Her favorite activity is watching her three kids experience new things in life – the latest was her daughter’s first gymnastics meet, her middle son’s T-ball game, and the newest little’s first smile. She is married to a very loving husband, and they encourage each other to live life as their best selves. As a family, they enjoy camping, participating in trail running races, hiking, working out, Sunday barbeques with friends, and watching their favorite baseball team the San Francisco Giants.

                Favorite Quote

                “Every strike brings me closer to the next home run.”

                –  Babe Ruth

                Who is Your Most Inspiring Role Model?

                My parents. The love, respect, and encouragement that they have shown to not only their own children/family, but to all those they encounter, is who I want to be.

                What is Your Greatest Accomplishment?

                My greatest accomplishment to date has been gaining the title of “Mommy,” though I hope that my greatest accomplishment for the future, teamed with my husband, is raising our children to always be proud of who they are and to see the beauty in the differences around us.

                What is your Spirit Animal?

                My spirit animal is a Koala Bear. Their slow-moving attitude reminds me to live in the moment and not rush time away. I have three little kiddos and want to soak in every small moment I have with them because I won’t ever get this time back.

                Anna McKahan
                Sr. Account Manager

                  Anna has been a part of the Advanced Benefits team since 2008. As Senior Account Manager, she is lead on mentoring and training the Admin team at Advanced Benefits, as well as focused on assisting with operations management and special projects. Anna is also the Quality Assurance and Processes manager and enjoys learning how to uphold the high standards of the team’s deliverables and efficiencies internally.

                  Certifications, Education, Licenses, and Related Organizations

                  • Licensed Agent for Life and Disability/Health insurance
                  • Coeur d’Alene Leadership Graduate Class of 2015

                  Hobbies, Interests, and Family

                  Anna loves being with her family. As a mom of two little boys, she gets most of her activity chasing around Greyson and Oliver. She has been married to Chris since 2015 and when they are not chasing their boys, they love traveling. They love living close to the CdA beach and going there every weekend over the summer. When not in “mom mode,” Anna has picked up running and lifting weights and is focused on getting stronger to keep up with the kids. Being a mom has been one of Anna’s biggest joys and honors.

                  Favorite Quote

                  “She is clothed with strength and dignity, and laughs without fear of the future.”

                  –  Proverbs 31:25

                  Who is Your Most Inspiring Role Model?

                  My mom has always been someone I look up to. She’s strong, brave, bold, and not afraid of anything!

                  What is Your Greatest Accomplishment?

                  Being pregnant, and becoming a mom, is my greatest joy and accomplishment. Nothing has taught me more than being a parent. My husband and I have fully embraced the task of raising Greyson and Oliver and they are the highlight of our lives. Being a parent is like nothing we’ve ever experienced and it’s constantly growing and changing us to be better people.

                  What is your Spirit Animal?

                  I would be a dolphin. My happy place is playing in the water! SeaWorld shares this about dolphins and it’s pretty much me! Observations indicate that dolphins undergo daily cycles of activity, which include feeding, socializing, traveling, and resting.

                  .

                   

                  Angela dePoto
                  Account Manager

                  Angela brings a background in business, payroll, administration and customer service.  Using this background, Angela strives to provide a positive experience to everyone she works with.  As an Account Manager, she provides benefits assistance to employers and their employees.

                  Certifications, Education, Licenses, and Related Organizations

                  Bachelor of Arts in Business, Cal State University, San Bernardino

                  List Hobbies, Interests, and Family

                  I believe in celebrating everything, so I love to plan, organize, decorate and cook for holidays and parties.   My family and I love road trips and discovering new places, especially great restaurants.  In addition to my husband and two amazing children I have two dogs that I adore.  I am also a lover of Disney!

                  Favorite Quote

                  The future belongs to those who believe in the beauty of their dreams.

                  – Eleanor Roosevelt

                  Who is Your Most Inspiring Role Model?

                  My grandmother as she was a dedicated volunteer and believed in things with passion.

                  What is Your Greatest Accomplishment?

                  My family is my greatest accomplishment.  I have 2 beautiful, independent children.

                  What is your Spirit Animal?

                  I chose a dolphin as my spirit animal. The ocean is my happy place, and I love how dolphins live peacefully with all the other species that surround them. They are protective of their pods, playful, joyful, and cooperate with each other for survival.

                  Jessica Weinrich
                  Account Manager

                  Jessica has a background in business administration, human resources, and customer service. She is focused on finding creative solutions to meet the financial needs of businesses while maintaining valued benefits to attract and retain human capital. This translates into unique approaches to address the rising costs of healthcare and insurance. She is passionate about providing data-driven insights and superior service. Jessica enjoys remaining abreast of the changing landscape of compliance and helping businesses navigate complex regulations.

                  Certifications, Education, Licenses, and Related Organizations

                  • Licensed Health, Life, and Disability Producer
                  • Idaho Notary
                  • MS Office Suite

                  Hobbies, Interests, and Family

                  Jessica enjoys playing games and spending time with her family. One of their favorite things to do is have movie parties, where they get the kids’ mattresses and put them on the living room floor, make popcorn and have snacks and let the kids stay the night in the living room. When Jessica is not spending time with her family, she is likely getting lost in a great story or research project.

                  Favorite Quote

                  “It is never too late to be what you might have been.”

                  – George Eliot

                  Who is Your Most Inspiring Role Model?

                  Those who refuse to be defeated and always strive to learn from their mistakes.

                  What is Your Greatest Accomplishment?

                  My family is my greatest accomplishment. I have a loving and supportive husband and 3 beautiful, intelligent, and amazing daughters, and a baby boy! And, I can’t forget our family dog, Rogue.

                  What is your Spirit Animal?

                  My spirit animal is a mountain lion. The lion is a symbol of personal strength and courage. I believe in embracing challenges. Through conviction and tenacity, anything can be accomplished.

                  Kristy Golding
                  Account Manager

                  As an account manager, Kristy is a main point of contact for assisting groups and organizations of all sizes to make sense of their health insurance benefits and services. Kristy regularly leads renewal and annual meetings with her groups. She thoroughly enjoys the collaboration between AB and their clients to better improve their business and the lives of their employees.

                  Certifications, Education, Licenses, and Related Organizations

                  • Licensed Agent for Life and Disability/Health insurance
                  • Idaho Notary
                  • CASA Advocate

                  Hobbies, Interests, and Family

                  Some of my favorites include whitewater rafting, floating on the river, experiencing local restaurants, and bands, golfing, board games, spending time with my two amazing kids, and my most recent interest, tap dance classes!  I also enjoy giving back to my community through volunteering, including being a CASA Advocate.

                  Favorite Quote

                  “Watch your thoughts, they become your words; watch your words, they become your actions; watch your actions, they become your habits; watch your habits, they become your character; watch your character, it becomes your destiny”

                  –  Lao Tzu

                  Who is Your Most Inspiring Role Model?

                  Queen Elizabeth has always been a person that I admired and would have appreciated knowing her in her time.

                  What is Your Greatest Accomplishment?

                  I would say my greatest accomplishment was taking a chance on me.  I packed up my two young children and moved to a part of the country we had never been, and knew no one, for an opportunity to change my life’s direction and discover my true strength.

                  What is your Spirit Animal?

                  My spirit animal is a flamingo. When the flamingo spirit animal calls to you you are reminded of the beauty in life and letting your inner vibrancy shine. The flamingo is a more the merrier bird that embodies the idea of socializing.

                  Mikayla “Mik” Melchert
                  Account Manager

                  Mikayla “Mik” Melchert serves as an Account Manager and Business Developer on the Advanced Benefits team. An account manager, Mik serves clients by providing personalized solutions tailored to their unique needs to her clients. She acts as a dedicated point of contact, ensuring seamless communication, and addressing inquiries to ensure clients receive top-notch service and support throughout their employee benefits journey. In her business developer role, Mik identifies potential business opportunities and strategic partnerships within the community.

                  Certifications, Education, Licenses, and Related Organizations

                  • Bachelors of Science in Marketing, Boise State
                  • President on the Boise State College of Business and Economics (COBE) Alumni Board

                  Hobbies, Interests, and Family

                  I love to spend my weekends going to Pilates and spending a slow morning in a local coffee shop (you can often find me at Hyde Perk). In the summer there’s nothing I love more than to be on the lake with friends and in the winter seasons I’m often skiing up at Tamarack. Anything that involves coffee or the outdoors – you can count me in!

                  Favorite Quote

                  “The secret to success is hidden in your daily habits.

                  –  John Maxwell

                  Who is Your Most Inspiring Role Model?

                  My mom is my biggest role model. I’ve never met a more positive and selfless person. She exemplifies every characteristic that I strive to be as a woman.

                  What is Your Greatest Accomplishment?

                  I have achieved a lot of goals I’ve set for myself, but every year it seems they get bigger and better. It’s a work in progress – I’m always chasing my new “greatest accomplishment.”

                  What is your Spirit Animal?

                  My spirit animal would be a bee (although I really don’t love when they’re flying around me). They symbolize hard work, commitment and resilience. Bee’s are social, living in large colonies and coming back to their people. They also work tirelessly for their community and future. They spend each day consistently working hard, and their small, daily efforts compound into something beautiful down the road. Their social tendencies and relentless drive are a lot like myself, just without the stinger.

                  Kelsey “Kels” Morozumi
                  Account Manager

                  Kelsey serves as the small business account manager, working with clients with 2-20 employees. Her years of experience as our benefits analyst has equipped Kelsey with a comprehensive understanding of the small business market and allows her to advise her clients on best practices to offer the most competitive benefits package possible.

                  Certifications, Education, Licenses, and Related Organizations

                  • Licensed Agent for Life and Disability/Health insurance
                  • SHRM – CP
                  • Bachelors in Recreation Management, Minor in Business Administration, University of Montana
                  • Rotary Club of Post Falls- Public Relations Board Member
                  • HRNNI Member

                  Hobbies, Interests, and Family

                  Kels has been married to her husband Chris since 2018 and recently became Mama to a happy baby boy whose smile lights up her world! In her downtime, Kels enjoys the outdoors, traveling, cooking, fitness, and volunteering.

                  Favorite Quote

                  “Keep me away from the wisdom which does not cry, the philosophy which does not laugh and the greatness which does not bow before children.”

                  –  Khalil Gibran

                  Who is Your Most Inspiring Role Model?

                  Anyone who chooses kindness in all situations, makes their best effort even when it is not recognized, and sees the opportunity in every challenge.

                  What is Your Greatest Accomplishment?

                  Growing a tiny human and keeping him alive and happy 😊

                  What is your Spirit Animal?

                  The giraffe! I’ve always been tall, so that’s the first obvious connection with the tall and kind of awkward giraffe. But their inability to fit in with a crowd has its advantages, like the ability to get a different perspective and anticipate what may be coming at them. Giraffes are confident and self-assured, and value exploration and constant learning. They are loyal, protective, and observant.

                  McKenna Griffith
                  Account Manager

                  As an account manager, Kenna is a main point of contact for assisting groups and organizations of all sizes to make sense of their health insurance benefits and services. She regularly leads renewal and annual meetings with her groups and assists clients in ensuring they offer best in class benefits to be an employer of choice!

                  Certifications, Education, Licenses, and Related Organizations

                  • Associates of Science, North Idaho College
                  • Bachelor of Science, Exercise Physiology and Kinesiology, Boise State University
                  • Master of Healthcare Administration, Claremont Lincoln University

                  Hobbies, Interests, and Family

                  My weekends consist of time with friends, cooking, and hot yoga. I like to start a Sunday with a church service and wrap it up with cleaning my home! In the summer, you can find me hiking, camping, and exploring the outdoors. I love to go for runs with my dog Lila and take in all the scenic views surrounding us. In my downtime I love reading a good book or listening to a motivational podcast.

                  Favorite Quote

                  “To fully accept your life- the highs, lows, good, bad- is to be grateful for all of it, and to know that the “good” teaches you well, but the “bad” teaches you better.”

                  –  Brianna Wiest

                  Who is Your Most Inspiring Role Model?

                  My mom is my role model. She has created a space of motivation, understanding, and comfort for those around her. I admire her strength, heart, and drive.

                  What is Your Greatest Accomplishment?

                  As an overachiever, I am not sure I have reached my greatest accomplishment just yet. Each accomplishment is a step towards the potential I see for myself- without goals, progress is invisible!

                  What is your Spirit Animal?

                  My spirit animal is a lion. Lions are strong and determined, and care takers by nature. They ensure security and safety before making drastic decisions, keeping the conditions around them controlled.

                  Catherine Monsey
                  HR Coordinator

                  With a background in Operations Management and Human Resources, Catherine provides mission-critical administrative support and backup to the human resource team on a daily basis. Her knowledge and support help maintain the Human Resource Information System (HRIS) by ensuring data integrity, report generation, and analyzing data flows for process improvement opportunities. Her role is also responsible for assisting with Recruiting, Training, New Employee Orientation, Onboarding, and Employee Lifecycle Management.

                  Certifications, Education, Licenses, and Related Organizations

                  • Bachelor of Science in Therapeutic Recreation, EWU

                  Hobbies, Interests, and Family

                  Some of my favorite hobbies include hiking, kayaking, and taking day trips in the local area. I also enjoy attending concerts, listening to music, painting, and trying new things with friends and family.

                  Favorite Quote

                  “Life is often difficult. It can be harsh, stressful and feel like a pot of boiling water. The environments we find ourselves in can change, weaken or harden us, and test who we truly are. We can be like the carrot that weakens in the post or like the egg that hardens. Or we can be like the coffee bean and discover the power inside us to transform our environment.”

                  –  Damon West

                  Who is Your Most Inspiring Role Model?

                  I have been very lucky to have a tribe of amazing and supportive people around me whether personally or professionally. My role models are individuals are genuine people. People who know who they are, firmly grounded in reality, truly present in the moment, they are generous, firmly routed in their convictions, they are trustworthy, and treat everyone with dignity and respect.

                  What is Your Greatest Accomplishment?

                  My greatest accomplishment would be my dedication to self-growth personally and professionally.

                  What is your Spirit Animal?

                  Koala Bear: Koalas embody living in the present moment, and they are calm, peaceful, dependable, and empathetic.

                  Michelle Flansburg
                  Sr. Benefits Coordinator

                    As a Senior Benefits Coordinator, Michelle helps to provide benefits assistance to employers and employees alike, as well as customer advocacy in times of claims discrepancies. Having worked in customer service since 2008, Michelle has advanced in a variety of fields centered on enriching the lives of those around her through excellent customer service. With a passion for helping others, she strives to provide a world-class experience to each and every client she interacts with, whether face to face or through telecommunication.

                    Certifications, Education, Licenses, and Related Organizations

                    • Associates of Art-General Education, North Idaho College
                    • Technical Certificate in Pharmacy Technology, North Idaho College
                    • Resident Producer, Property and Casualty
                    • CCSP Certified Customer Service Professional

                    Hobbies, Interests, and Family

                    I enjoy the outdoors and hiking with my husband.

                    Favorite Quote

                    “Rome wasn’t built in a day.”

                    –  Anonymous

                    Who is Your Most Inspiring Role Model?

                    My grandmother. She was a true southern lady who embodied manners and kindness.

                    What is Your Greatest Accomplishment?

                    My education. Although the time taken to achieve my degree and certificate were longer than anticipated, I persevered until my goal was achieved.

                    What is your Spirit Animal?

                    My spirit animal would be a turtle. I am a firm believer that slow and steady wins the race. I also like to spend time in solitude and nature but don’t mind coming out of my shell if the occasion calls for it.

                    Ashley Blessing
                    Sr. Benefits Coordinator

                    As a Senior Benefits Coordinator Ashley supports clients and employees alike as they navigate through their benefits journey. Ashley acts as an extension of HR’s team, managing the full employee life cycle when it comes to benefits, from new hire onboarding, open enrollment, and offboarding.

                    Certifications, Education, Licenses, and Related Organizations

                    • Agent for Life and Disability/Health insurance
                    • Bachelor of Science in Business Administration (Marketing Emphasis) from The University of Tennessee – Chattanooga
                    • Certified HIPAA Compliance Officer

                    Hobbies, Interests, and Family

                    My husband and I have 2 awesome kids and love to spend as much time with them as we can. I love hiking, camping, snowboarding, and concerts. We have property on the CDA River and you can find us there most weekends in the summer. I am all about making memories with my family and friends!

                    Favorite Quote

                    “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

                    – Maya Angelou

                    Who is your role model?

                    People who fall down or stumble but get right back up again and keep going.

                    What is Your Greatest Accomplishment?

                    My family. They make me want to be a better person.

                    What is your Spirit Animal?

                    My spirit animal is a wolf. Wolves have a strongly determined nature and intensely social and fiercely loyal. They will protect their family until the end. Although they run in packs and are very protective of their pack, they are also very strong and independent. They enjoy the outdoors and open spaces.

                    Katelyn Wesala
                    Benefits Coordinator

                    As a benefits coordinator, Katelyn support clients and employees alike as they navigate through their healthcare journey. Katelyn acts as an extension of HR’s team, managing the full employee life cycle when it comes to benefits, from new hire onboarding, open enrollment, and offboarding.

                    Certifications, Education, Licenses, and Related Organizations

                    • BA in Business from Western Washington University
                    • Licensed Agent for Life and Disability/Health Insurance

                    Hobbies, Interests, and Family

                    Hiking and reading

                    Favorite Quote

                    “You must be the change you wish to see in the world”

                    – Mahatma Gandhi

                    Who is your role model?

                    Those who continue to learn and grow throughout their lives.

                    What is your greatest accomplishment?

                    I feel accomplished anytime I overcome a fear, no matter how small.

                     

                    Kristina Emmert
                    Benefits Coordinator

                    As a Benefits Coordinator based out of our Boise office, Kristina helps service our Southern Idaho clients. She assists with enrollments and employee benefits questions and coordination and support the account management team throughout the client benefits lifecycle process.

                    Certifications, Education, Licenses, and Related Organizations

                    • Life Insurance Producer License

                    List Hobbies, Interests, and Family

                    I love all outdoor activities including swimming, hiking, and camping. My golden doodle Milo keeps me busy, so my weekends are either spent chasing him around, hammocking by the river, or on the lake with my family.

                    Favorite Quote

                    It always seems impossible until it’s done.

                    – Nelson Mandela

                    Who is Your Most Inspiring Role Model?

                    I have met so many amazing and inspiring people in my life I don’t think I could pick just one!

                    What is Your Greatest Accomplishment?

                    My greatest accomplishment is continuing to check items off my bucket list. It might sound simple, but I will never let my fear or worries stop me from living a great life.

                    What is Your Spirit Animal?

                    My spirit animal is a Bear because they are strong and confident and represent the importance of getting rest.

                    Nicole Gorremans
                    Benefits Coordinator

                    As a Benefits Coordinator, Nicole assists with enrollments, employee benefits questions, employee claims assistance, and supports the account management team throughout the client benefits lifecycle process.

                    Certifications, Education, Licenses, and Related Organizations

                    • Billing & Coding Certificate from Apollo/Carrington College

                    List Hobbies, Interests, and Family

                    Boy Mom of two, who keep me on my toes and very busy! I love anything outside: walking, hiking, camping, parks. I enjoy cooking and baking.

                    Favorite Quote

                    You’re braver than you believe, stronger than you seem, smarter than you think and loved more than you know.

                    – Winnie the Pooh

                    Who is Your Most Inspiring Role Model?

                    My role model is my Mom. She is one of the hardest working people I know.

                    What is Your Greatest Accomplishment?

                    My boys are my greatest accomplishment. They are my whole world!

                    What is Your Spirit Animal?

                    A Lion. A Lion symbolizes strength and is the fiercest spirit animal to face all life’s adversities and challenges. I take pride in my strength and overcoming challenges. I also take pride in my friends and family and would protect them at all costs.

                    Cooper Fisher
                    Emotional Support Specialist

                    Cooper is a very important member of the Advanced Benefits family. Cooper works diligently to ensure that no one is feeling too stressed out and that if they need to take a breather there are plenty of opportunities to pet a happy dog.

                    Certifications, Education, Licenses, and Related Organizations

                    Obedience School for Puppies

                    List Hobbies, Interests, and Family

                    Chewing on things, looking out the window at birds and anything else that moves, getting lots and lots of pets and taking naps.

                    Favorite Quote

                    A dog is the only thing on earth that loves you more than he loves himself.

                    – Josh Billings

                    Who is Your Most Inspiring Role Model?

                    All the amazing service dogs out there who help their humans!

                    What is Your Greatest Accomplishment?

                    Almost catching a squirrel.