As a Senior Benefits Coordinator, Michelle helps to provide benefits assistance to employers and employees alike, as well as customer advocacy in times of claims discrepancies. Having worked in customer service since 2008, Michelle has advanced in a variety of fields centered on enriching the lives of those around her through excellent customer service. With a passion for helping others, she strives to provide a world-class experience to each and every client she interacts with, whether face to face or through telecommunication.
Certifications, Education, Licenses, and Related Organizations
- Associates of Art-General Education, North Idaho College
- Technical Certificate in Pharmacy Technology, North Idaho College
- Resident Producer, Property and Casualty
- CCSP Certified Customer Service Professional
Hobbies, Interests, and Family
I enjoy the outdoors and hiking with my husband.
“Rome wasn’t built in a day.”
Who is Your Most Inspiring Role Model?
My grandmother. She was a true southern lady who embodied manners and kindness.
What is Your Greatest Accomplishment?
My education. Although the time taken to achieve my degree and certificate were longer than anticipated, I persevered until my goal was achieved.
What is your Spirit Animal?
My spirit animal would be a turtle. I am a firm believer that slow and steady wins the race. I also like to spend time in solitude and nature but don’t mind coming out of my shell if the occasion calls for it.