The Advanced Benefits team is great to work with. They are behind the scenes working hard to get things accomplished that will benefit the individual employee, the organization, and the community as a whole. Thank you for all that you do!
They never hesitate to help with whatever we need.
They do a great job of communicating with us and following up on outstanding matters. Great job of taking our calls and or timely responding to our inquiries or calls for support.
Advanced Benefits is always there when you need them. Very responsive and always with a great attitude no matter the request.
They are always there when you need them. There will be times my rep is unavailable and one of her team members is always there to jump in. It’s amazing because you never get conflicting information. They are a great TEAM of people!!!!!
The team at AB has vast knowledge and offers support for all benefit related issues. They are a much-valued resource to our company.
Payroll & Benefits Admin
Have I told you lately that I LOVE YOU ALL? You went above and beyond my expectations in negotiating a reasonable deal with the doctor’s office, saving my family thousands of dollars. Andrea, Kaelina and Athena were front and center, but I know this kind of team effort truly guarantees SUPER SUCCESS for your clients.
I have been working with Arwyn on some issues with the insurance company approving my prescriptions. Her customer-service skills are excellent. She has been very responsive and knowledgeable, and I appreciate her assistance. You have a winner in Arwyn.
I am writing to let you know how thankful I am for Sarah’s help with a hospital bill. Not only are Sarah’s customer service skills amazing, she guided me in the right direction with this issue, and then went above and beyond to help me with the lab-work bill. Her follow up, clear information and explanations are leading to a resolution.
Customer Service Manager
Thank you very much for the amazing work during the presentation about our healthcare plan changes. You handled hundreds of questions from a tough crowd and I was impressed by the amount of information you conveyed in the very tight time frame. You’re awesome!
Just wanted to let you know that I am extremely impressed by your team. Anna and Kelsey have been awesome. Jessica's meeting today was professional, funny and very informative. From top to bottom, you guys have a great operation going. I look forward to working with you and your team.
I would like to send kudos to Arwyn for ALL the great work she did helping us to get our insurance changes done in a timely fashion. Kudos also to Kerri Straw and everyone at Benefits Exchange Northwest. We could not have done the changes without them, too!